Granite Bay company is helping seniors stay in their homes

By: Brittany Fuller for the Granite Bay View
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Growing older comes with many challenges, although staying in your home should not be one of them.

Homecare Assistance, which opened for business on June 23 in Granite Bay, is the first in the area to offer services to help seniors maintain their independence. David and Debbie Waddell, who moved to the area in 2001 from Danville, are the owners/operators of the local franchise.

“One of the things that I love about this franchise is at this point in my life it is important to work with good people that have integrity,” said co-owner David Waddell.

Waddell proclaims the franchise’s focus on caregiver training and cognitive therapeutics for their clients is what set the business apart from their competition.

“Yes, it is a business, and, yes, you want to make money, but the priority is doing it well,” said Waddell.

And yet, he believes our culture does not value seniors citizens. It is the hope of the business owners to change that attitude by using their business to give seniors options for remaining in their homes.

“People age well and live longer with all the advancements in society,” added co-owner Debbie Waddell, adding the youngest client currently being served is his 70s. .

According to Debbie Waddell, callers are not just seeking information about services for their older family members. The company is also getting calls from people wanting services for themselves.

The target service area is Granite Bay, Folsom, Loomis, Rocklin, Roseville, and Lincoln.

David Waddell confirms they can, and will, help people residing in surrounding communities.

The owners pride themselves on being available 24 hours a day, seven days a week. Since opening in June, Debbie Waddell admits they have already received phone calls requesting emergency services after hours.

Homecare Assistance employs a neurologist, who has developed a cognitive therapeutics method that helps keep the minds of their aging clients sharp and alert. The method helps with attention, language and focus.

“It’s great for sweeping out the cobwebs,” said David Waddell. “As we age, if we are not using our minds, we are losing our minds.”

The company also offers an online family room, which gives family members the ability to check in on loved ones being served by Homecare Assistance.

Caregivers and staff members upload notes, stories and even videos to keep family members involved with the care of their loved ones.

Homecare Assistance caregivers are thoroughly trained before they are paired with a client. The company also pays for online classes to keep caregivers current on their skills.

David Waddell stressed that he is very selective when hiring potential employees. Currently, they have 30 caregivers in their employ.

Debbie Waddell insists communication is key to placing the right caregiver with each client. Phone calls, quality assistance visits, and many follow-ups help ensure the client is happy with the care they are being given. 

“It is helpful to be consistent. We like to keep the same caregiver per client,” said Debbie Waddell.

Caregivers can have multiple clients depending on their schedules and the client’s needs, although once placed with an individual the caregiver typically stays with that client.

Debbie Waddell affirms Home Care Assistance is on a path to change the way the world is aging.

“Nine out of 10 people want to stay in their home,” acknowledged David Waddell. “We aren’t there to just babysit. We want to take care of their physical, mental and social needs. We want to make them feel like they have a purpose. It makes us feel good we can be there to help.”